Return Policy

We offer refund/exchange within the first 7 days from the date of your purchase. If 7 days have passed since your purchase, you will not be offered a return, exchange or refund of any kind.

In order to become eligible for a return or an exchange:

• The purchased item should be unused and in the same condition as you received it.
• The item must have its original packaging.
• If the item was purchased on sale, it may not be eligible for a return or exchange.
• Only items found to be defective or damaged are eligible for replacement based on an exchange request.

You agree that there may be certain categories of products/items that are exempted from returns or refunds. Such categories will be identified to you at the time of purchase.

For exchange/return accepted requests, once your returned product/item is received and inspected by us, we will send you an email to notify you of the receipt. If the return/exchange is approved after our quality check, your request will be processed in accordance with our policies.

For any return-related queries, please contact us at info@theprovokeproject.in.